Frequently Asked Questions
Everything you need to know about shopping the Venezia FC collection.
What are the shipping options for international orders?
We offer worldwide shipping via express couriers. Delivery times vary by region, typically ranging from 3-7 business days for international destinations outside of Italy.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your shipment's progress.
Can I return or exchange a customized jersey?
Please note that jerseys featuring personalized names and numbers cannot be returned or exchanged unless there is a manufacturing defect.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Apple Pay and Google Pay for a seamless checkout experience.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our charts to ensure the perfect fit.
Are the products sold on the site authentic?
Yes, this is the official Venezia FC Store. All merchandise, including match kits, training gear, and lifestyle apparel, is 100% authentic and officially licensed.